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British Airways news

Safety awards, Twickenham’s new coworking space and double baggage allowance for travellers to India and Pakistan


Twickenham Stadium’s East Wing opens new coworking space

Twickenham Stadium has opened a brand-new coworking business hub within the stadium’s premium space, The East Wing, in partnership with Hub XV. Within this sleek members’ club-style space are dual aspect views, including a terrace overlooking the famous pitch, luxurious lounge and booth seating and a stocked bar offering complimentary teas and coffees.

British Airways is pleased to offer new Hub XV members an exclusive six months for the price of three when they sign up by 31 March 2021.

Twickenham will also be hosting an open day on 2 March 2021 for you to drop in and have a chat and a coffee with the team. Alternatively, you can contact us here to book a convenient time for you.

To find out more, visit twickenhamstadium.com and quote BAHUB to redeem the offer.

Double baggage allowance for India and Pakistan

Passengers flying between the UK and all our India and Pakistan gateways in World Traveller will benefit from a doubling in their checked baggage allowance. Travellers who booked from 6 November onwards will be able to check two 23kg items into the hold, as well as take two carry-on bags on board. The new allowance is also valid on BA CityFlyer domestic connections to India and Pakistan via London. 

A room with a view

If you’re planning a trip for the future, consider flying in First on some of our newest Boeing 777-300ERs, which bring with them a new level of luxury. First customers will enjoy a new pod, enclosed with sliding doors for privacy and a three-point seat belt. Get settled in your private haven and then take advantage of First’s other luxuries, including an à la carte menu of safely pre-packaged options with a range of hot and cold items, free Wi-Fi and a Temperley London amenity kit.

stylish airline cabin with seat for one passenger

Galleries North Club lounge reopens at Heathrow, Terminal 5

We have listened to your feedback and are happy to announce that we’ve reopened our Galleries North Club lounge at Heathrow Terminal 5 as a customer waiting area with a reduced selection of grab-and-go items on offer. Please visit our FAQs page for more information. 

Our Your Menu service will return once lockdown restrictions are lifted and our Galleries South Club and Galleries First lounges at Terminal 5 will open as soon as is possible.

Hygiene first 

British Airways has been awarded a coveted, four-star COVID-19 safety rating by international air transport agency Skytrax, making it one of the first airlines to be granted the esteemed accolade.

Certification involves a thorough investigation into our safety and hygiene measures since the start of the COVID-19 outbreak. It also recognises sanitary airport processing such as contactless technologies, lounge cleanliness, social distancing measures, adapted food and beverage delivery systems and cabin cleanliness, as well as the effectiveness of mass disinfectant treatments.

The results are in...

British Airways has claimed top spot in the category for Best Short-Haul Airline in The Times and Sunday Times Travel Awards 2020. More than 330,000 votes were cast by readers looking to celebrate the very best of the industry, which has shown resilience and ingenuity in the face of impossible challenges. We couldn’t be more pleased with the result and hope to celebrate with you on board as soon as we can.