On-board health and wellbeing tips
Your health and safety remain at the heart of everything we do. From circulation-boosting exercises to asking for assistance, here are some helpful tips for a happy and healthy flight
Food and drink
Eat light meals and drink plenty of water. Monitor consumption of products that contain lots of sugar, caffeine or alcohol, and regularly apply moisturiser and lip balm in order to stay hydrated.
If you have a severe food allergy, please talk to a member of our crew about your allergy and ask for more information about your meal.
In-flight exercises
Deep vein thrombosis is rare, but we encourage you to move around periodically to decrease the risk. To help you maintain good circulation while you fly, we suggest these exercises:
Shoulder raise: raise your shoulders and rotate
Neck roll: roll your neck back and forth
Head tilt: slowly tilt your head to one side. Repeat
Posture: sit up straight when your seat is upright
We’re here to help
Assistance
Please ask a crew member if you need help, for example, with stowing your hand baggage, moving between your seat and the toilet, or opening your meal. We offer wheelchairs on each aircraft to help you move on board more easily. Headphones are compatible with hearing aids switched to the ‘T’ position to amplify the sound.
Medical
Please ask a crew member if you require a sharps box for the safe disposal of empty insulin cartridges, used needles, lancets or syringes. Please do not leave items in the toilets or seat pockets.
Team work
If one of our colleagues has impressed you by going the extra mile, please get in touch at ba.com/thankyou
Enjoy your time on board
Safety
Our main concern is for your safety and that of our crew. Our colleagues are there for your protection, so please pay attention to their instructions, which are binding by law (UK Air Navigation Order).
Behaviour
Our colleagues have the right to work in a safe environment and be treated in a fair and respectful way. We do not tolerate violent or disruptive behaviour or language, and our crew has been trained to deal with such incidents.
Alcohol
British Airways may refuse to allow a customer on board if they appear to have consumed too much alcohol. Once in flight, excessive drinking will not be tolerated on board. Customers should not consume alcohol brought on to the aircraft by themselves or another customer.