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On-board health and wellbeing tips

Your health and safety remain at the heart of everything we do. From circulation-boosting exercises to the latest protective measures, here are some helpful tips for a happy and healthy flight


How to stay safe on your flight

Face masks
We require you to wear a face mask at all times. As a guide, they last up to four hours, so bring enough for the duration of your trip. Please ensure you follow local government guidelines.

Personal protection packs
When you’re on board, we will offer you a personal protection pack containing an antibacterial wipe and hand sanitiser gel. We will also provide you with a sealable disposal bag to dispose of any personal protective equipment you may have, such as face masks.

Stay in your seat if possible
Try to minimise movement around the cabin as much as you can and please listen to our on-board announcements as they will help make your journey as comfortable as possible.

Read more about our safety measures

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In-flight exercises

Deep vein thrombosis is rare, but we encourage you to move around periodically to decrease the risk. To help you maintain good circulation while you fly, we suggest these exercises:

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Shoulder raise: raise your shoulders and rotate

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Neck roll: roll your neck back and forth

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Head tilt: slowly tilt your head to one side. Repeat

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Posture: sit up straight when your seat is upright

Food and drink

Eat light meals and drink plenty of water. Monitor consumption of products that contain lots of sugar, caffeine or alcohol, and regularly apply moisturiser and lip balm in order to stay hydrated.

If you have a severe food allergy, please talk to a member of our crew about your allergy and ask for more information about your meal.

We’re here to help

Assistance
Please ask a crew member if you need help, for example, with stowing your hand baggage, moving between your seat and the toilet, or opening your meal. We offer wheelchairs on each aircraft to help you move on board more easily. Headphones are compatible with hearing aids switched to the ‘T’ position to amplify the sound.

Medical
Please ask a crew member if you require a sharps box for the safe disposal of empty insulin cartridges, used needles, lancets or syringes. Please do not leave items in the toilets or seat pockets.

Team work
If one of our colleagues has impressed you by going the extra mile, please get in touch at ba.com/thankyou

Enjoy your time on board

Safety
Our main concern is for your safety and that of our crew. Our colleagues are there for your protection, so please pay attention to their instructions, which are binding by law (UK Air Navigation Order).

Behaviour
Our colleagues have the right to work in a safe environment and be treated in a fair and respectful way. We do not tolerate violent or disruptive behaviour or language, and our crew has been trained to deal with such incidents.

Alcohol
British Airways may refuse to allow a customer on board if they appear to have consumed too much alcohol. Once in flight, excessive drinking will not be tolerated on board. Customers should not consume alcohol brought on to the aircraft by themselves or another customer.

Read more about our on-board services